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Hosted VoIP Telephony and Broadband

Hosted VoIP Service - How Managed IP Telephony Systems Work:

Our business telephone systems consist of hosted VoIP phone systems and are a unique, business IP telephony service. They combine traditional IP telephony service features with our own advanced business telephone system features - only offered by Inclarity. The result is market leading hosted VoIP phone systems suitable for any business. If the benefits of a business IP telephony service excite you, why not look at its features below?

Multiple Connectivity Our single, centralised system connects multiple branches. Our hosted VoIP systems offer calls that are free between all users.

Control at the tips of your fingers
Easy-to-use online tools allow personal customisation in real-time. No need for time-consuming training.

More than simply voicemail
Messages can be accessed via any phone or internet connection. They can be viewed as emails or you listen to them as voicemail, all via one inbox.

Calls at your convenience
Manage when, where and from whom you receive VoIP phone calls. Phones can be programmed to automatically follow you wherever you go.

Incoming faxes directly to your inbox
Receiving faxes couldn't be simpler. Sent directly to your inbox, the digital files can be opened, stored and forwarded on.

Emergency calling
In line with OFCOM regulations, all VoIP phone calls automatically route to a local emergency service such as 999.

Your IT Administrator's new best friend
Our System Management Tool operated via the internet allows IT Administrators to securely control user features and functions remotely in real-time.

Phone management online
Our Phone Manager Tool operated via the internet means every user can configure phones and activate and deactivate features and functions.

Multiple call management
Our Operator Console allows receptionists to manage multiple calls through only one interface.

There's more!?

Additional Inclarity Hosted VoIP system features include:

  • Call Forwarding; CLI; Hunt Groups; Call Barring; Call Restriction; 3-way Conferencing; Music and Message on-hold
  • Auto Attendant - managing inbound calls more effectively; Line Supervision; Monitor incoming lines and Hunt Groups
  • Online call details, analysis and reporting
  • SoftPhone enables your PC to act as your extension when making and receiving calls
  • Function keys; - all buttons on the handsets are fully programmable. Instant Help Desk access; Browse news and weather reports from defined RSS feeds all through your telephone handset; Directory Search; Voicemail Single Key access to your mailbox

With a business telephone system from LAN-Serve, your company's communication needs will more than be met. Our business IP telephony service is a necessity for any company looking to extend its market on a global scale.

At LAN-Serve we truly understand the importance of communication and the effect on your business if things go wrong. Thats why our dedicated, friendly & efficient group of engineers are ready to deal with all incoming faults and queries to ensure that any issues are rectified quickly in the unlikely event of a problem occuring with your hosted VoIP phone system.

Broadband
LAN-Serve has formed a strategic partnership with Claranet UK to provide our customers with a high quality broadband service. Clarnet is one of the UK’s largest Internet Service Providers, having been rated as top ISP by a number of leading publications (See http://www.uk.clara.net/about/awards)

Prior to becoming involved with LAN-Serve, many of our clients had been using ISP’s whose technical support departments only operated from 9-5:30 Monday to Friday, causing them huge headaches when something went wrong out of hours. Furthermore, our clients frequently found the 1st line support extremely poor & often found it very difficult to get beyond 1st line to the engineers that the ability to resolve more complex issues.

Being partnered with Claranet, LAN-Serve has access 24x7 to their extremely competent support staff & are able to communicate with 2nd & 3rd line support should it be necessary. Additionally, our clients can also access Claranet’s 24x7 support directly should they wish.

We offer Claranet’s the full range of cost effective broadband services, some of the most popular are:

ADSL, 512K, 1MB & 2MB services
SDSL, 512K, 1MB & 2MB
ISDN
Lease lines

Additional Services:
Email Virus & Spam filtering

To find out more about our VOIP telephony and broadband services, please contact us.