Telephony
and Broadband
Lan-Serve
is rapidly developing a reputation in the telecommunications industry
for engineering excellence. Our configuration of Panasonic and Avaya
communications equipment is defining our unparalleled ability to
provide converged technology solutions.
Our expertise and knowledge of the telecoms industry is complete.
We can design and manage the implementation of a new system or the
reconfiguration of an existing system. We specialize in the implementation
of new technologies, such as computer integration, voice mails and
voice over IP, but this does not always require the replacement
of your existing communications infrastructure.
From small companies to multi-national corporations, our dedication
to fulfilling a clients needs is absolute. Our business is focused
on supplying solutions tailored to our customers needs.
We
know that the quality of our customer care is measured by our commitment
and how this is demonstrated to our customers, not only by the products
we offer, but also by the standard of aftercare we provide.
System
Maintenance
System
maintenance is an extremely important part of our after sales strategy.
Our service does not stop at just the sale of goods.
Consider
what happens to your business when you can’t communicate?
- Poor
customer service
-
Lost sales
-
Poor company image
-
Paid staff sitting idle
- LOST
REVENUE
At
Lan-Serve we truly understand the importance of communication and
the effect on your business if things go wrong. System Maintenance
is an easy way to set your mind at rest. A dedicated group of office
based engineers deal with all incoming faults and queries to ensure
that any issues you have are rectified quickly
Broadband
LAN-Serve
has formed a strategic partnership with Claranet UK to provide our
customers with a high quality broadband service. Clarnet is one
of the UK’s largest Internet Service Providers, having been
rated as top ISP by a number of leading publications (See http://www.claranet.co.uk/about/awards.php)
Prior
to becoming involved with LAN-Serve, many of our clients had been
using ISP’s whose technical support departments only operated
from 9-5:30 Monday to Friday, causing them huge headaches when something
went wrong out of hours. Furthermore, our clients frequently found
the 1st line support extremely poor & often found it very difficult
to get beyond 1st line to the engineers that the ability to resolve
more complex issues.
Being
partnered with Claranet, LAN-Serve has access 24x7 to their extremely
competent support staff & are able to communicate with 2nd &
3rd line support should it be necessary. Additionally, our clients
can also access Claranet’s 24x7 support directly should they
wish.
We
offer Claranet’s the full range of cost effective broadband
services, some of the most popular are:
ADSL,
512K, 1MB & 2MB services
SDSL, 512K, 1MB & 2MB
ISDN
Lease lines
Additional
Services:
Email Virus & Spam filtering
To find out more about our telephony and broadband services, please
contact
us.
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