Maintenance and Support

Lan-Serve functions to compliment your existing IT department, or as a complete ‘outsourced’ IT solution for organizations that do not have permanent IT staff.

Our solutions include both strategic consulting and operational implementation.

Service Contracts
Our service plans cover workstations, servers, printers, firewalls, VPN’s and network operating systems, reducing costs and simplifying the handling of your ongoing maintenance, repair and emergency support needs.

Operational Implementation/On-Site Support
Using Lan-Serve services for implementation and on-site IT support is assurance that your desktop and network equipment will function efficiently. Our engineers are dispatched on-site and remotely to deliver our services in a comprehensive and timely fashion.

Emergency Troubleshooting with a Guaranteed Response Time
What happens when your server is down or you have a failed messaging system? Upgrade your current contingency plan with our team of professionals before the next IT disaster hits! In all aspects of your network infrastructure, from Microsoft Exchange database recovery to branch office connectivity, there is no problem that our professionals have not dealt with in the past.

Remote Support
We have the capability to offer full remote support, covering issues ranging from users day to day desktop issues, to full server and network support. This is a very cost effective means of support, allows for quicker response times. Remote support can be provided as a product in its own right, but typically is combined with the traditional on-site & telephone support forms of support to provide the complete support package.

Outsourcing
Take advantage of our full IT Management team for both your temporary and long-term network needs. Our staff is composed of seasoned professionals, from end-user support staff to senior consultants.

To find out more about our IT maintenance and support solutions, please contact us.